Terms of Sale

Article 1 – Parties

These Terms of Sale (hereinafter "ToS") are entered into between:

CODALUX SARL-S
Share capital: €12,000, with registered office at:
51 rue Pierre Schuetz
L-4946 Bascharage
Luxembourg

Luxembourg Trade and Companies Register: B297712
Registration number: 20252437933
Intra-community VAT: LU36711175

Contact: Contact form

Hereinafter "the Company"

and

Any legal entity or entrepreneur acting for professional purposes, having placed an order with the Company.
Hereinafter "the Client"

The Company and the Client are hereinafter referred to individually as a "Party" and collectively as the "Parties".

Article 2 – Scope of Application

These ToS apply exclusively to sales concluded with professional clients (B2B).

Any order implies unconditional acceptance of these ToS.

They take precedence over any document of the Client unless there is a prior written agreement from the Company.

Article 3 – Definitions

For the purposes hereof, the following terms shall have the following meanings:

  • Company: CODALUX SARL-S, as identified in Article 1.
  • Client: any legal entity or entrepreneur acting for professional purposes, as identified in Article 1.
  • Platform: the website published by the Company and accessible at www.monavisfacile.com
  • Client Account: personal space accessible to the Client on the Platform after registration, enabling the management of their Products and redirection settings.
  • Products: NFC plates, QR code supports and any physical device marketed by the Company.
  • NFC Plate: a physical device integrating an NFC (Near Field Communication) chip, allowing, by simple contact with a compatible smartphone, to redirect the user to a destination configured by the Client.
  • QR Code: a two-dimensional barcode printed on a physical support, allowing by scanning to access a destination configured by the Client.
  • Redirection: a technical mechanism allowing a user to be directed from a Product (NFC or QR Code) to a third-party Platform or any other URL configured by the Client.
  • Services: setup, technical configuration of the Products, commissioning of Redirections and support.
  • Third-party Platforms: Google, TripAdvisor, Facebook, Instagram or any other online review platform to which the Products can redirect.

Article 4 – Purpose

Mon Avis Facile provides:

  • Customized NFC devices
  • Physical supports to encourage customer reviews
  • Technical redirection solutions to review platforms
  • Configuration and support services

The Company provides a technical redirection tool, not a review generation service.

Article 5 – Orders

An order becomes binding:

  • Upon signature of a quote, or
  • Upon online validation and payment

The Company reserves the right to refuse any order in case of:

  • Previous payment default
  • Fraud risk
  • Non-compliance with platform policies

Article 6 – Prices

Prices are:

  • Expressed in euros
  • Excluding VAT unless otherwise stated
  • Excluding delivery charges

Applicable VAT: Luxembourg legislation.

For intra-community sales: reverse charge possible subject to VIES validation.

The Company may modify its prices at any time. The applicable price is the one on the day of the order.

Article 7 – Payment

Unless otherwise agreed, payment is due at the time of the order.

In case of late payment:

  • Luxembourg legal interest
  • Minimum flat-rate compensation of €40
  • Immediate suspension of services
  • Accelerated payment of all amounts due

Article 8 – Delivery

Delivery times are indicative.

Transfer of risk occurs upon handover to the carrier.

No reasonable delay shall justify cancellation or compensation.

Article 9 – Retention of Title

Products remain the property of the Company until full payment has been received.

Article 10 – Customization & Client Responsibility

The Client guarantees:

  • Holding the rights to the logos provided
  • Respecting intellectual property
  • Complying with review platform rules

Customized Products are neither returned nor refunded except in case of material defect.

Article 11 – Proper Use & Third-Party Platforms

The Client agrees to use the Products in accordance with:

  • Applicable laws
  • Platform rules (Google Business Profile, etc.)

The Company:

  • Does not guarantee any number of reviews
  • Does not guarantee any search ranking
  • Cannot be held responsible for blocking, suspension or deletion of accounts

Any use aimed at artificially manipulating reviews is the sole responsibility of the Client.

Article 12 – Limitation of Liability

The Company's liability is strictly limited to the pre-tax amount of the order concerned.

The following are excluded:

  • Loss of business
  • Loss of revenue
  • Reputational damage
  • Indirect damages

The Company is only bound by an obligation of means.

Article 13 – NFC Technical Operation

Operation depends in particular on:

  • Smartphone compatibility
  • NFC activation
  • System updates
  • Technical policies of the platforms

No guarantee of universal operation can be provided.

Article 14 – Personal Data (GDPR)

The Company processes data in accordance with Regulation (EU) 2016/679.

Depending on the case:

  • It acts as data controller for its direct clients
  • As technical subcontractor

The Client remains solely responsible for data collected via their Google accounts or other platforms.

Article 15 – Warranty

Contractual warranty against material defects: 12 months from delivery.

Does not cover:

  • Improper handling
  • Impact damage
  • Normal wear and tear
  • Non-compliant use

Article 16 – Force Majeure

No liability in case of force majeure: natural disaster, supplier shortage, pandemic, strike, etc.

Article 17 – Intellectual Property

The concept, design, technical architecture and software solutions remain the exclusive property of the Company.

Any reproduction, copying or resale is prohibited.

Article 18 – Suspension / Termination

In case of:

  • Non-payment
  • Fraudulent use
  • Non-compliance with platform rules

The Company may suspend or terminate without notice.

Article 19 – Partial Invalidity

If a clause is declared void, the others shall remain applicable.

Article 20 – Applicable Law

These ToS are governed by Luxembourg law.

Any dispute falls exclusively within the jurisdiction of the competent courts of the Grand Duchy of Luxembourg.

Effective as of 17/02/2026